![]() ![]() Attach clear images of the defective area, the complete product, and the tracking label (sewn behind the care label).Please fill out this simple customer support request form.We honor exchanges of defective products within 60 days of the original purchase on. Once the returned item is received, it will be assessed and a refund or store credit will be issued, in the amount paid (excluding any shipping costs), within 5-15 business days DEFECTIVE PRODUCT.Make a new purchase from for the desired item.Fill the form and return* it with your purchased item to the address on the form.A claim # and an exchange form will be provided.A customer service specialist will be in touch with you within 24 hours.Please make sure item is unopened and in original packaging.If you would like to exchange the purchased item for a different color, size or product, please follow these steps: *Shipping charges to return purchased items are paid for by the customer, not Nested Bean. *All clearance items are "final sale" and are ineligible to be returned. ![]() Returned items that are unfit for donations will be carefully discarded and will be ineligible to receive a refund. Such items received as per instructions on the claim form, in a ready to be donated condition, will be processed for a 50% refund on purchase price. * Used items may be accepted for a partial return.
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