![]() ![]() For multi source merchants, you must have at least one source marked as In Stock. You can set this through the Product page. Products must be set to In Stock status when enabling backorders. When backorders are enabled, the Notify for Quantity Below is not deducted from the Salable Quantity. ![]() For this example, the notification sends when the product has a quantity of 10 or less. It sends an email notification when a product’s quantity reaches a low quantity. The Notify for Quantity Below configuration option is configurable at the global, source, and product levels. When the Salable Quantity reaches 0, the product is displayed as Out of Stock in the storefront. As the product’s Salable Quantity reduces to 5 (70 items have been sold), the Product page will display a message Only 5 left on the storefront. When customers purchase more than 25 products, new orders enter as backorders. The Salable Quantity for this product is 75 (25 - (-50)).Įxample Salable Quantity before backorders enabledĮxample Salable Quantity after backorders enabled The formula for the Salable Quantity is (Quantity - (Out-of-Stock Threshold)). The value set at the product level overrides any value set at the global level. This amount adds to the salable quantity. Use a negative value for this threshold to set the maximum amount of products that can be backordered before the product is truly considered out of stock. We recommend configuring specific thresholds and settings to best support backorders. Product - Specific products overriding settings for site, source, and stock Global - All products in your catalog at the site level When a customer order is a backorder, the funds are authorized and captured immediately, the processing status of the order does not change, and the shipping remains on-hold until stock is available.ĭepending on your store and sales, you may want to enable or disable backorders at the following levels: The Adobe Commerce Merchant Documentation for current releases is published on the Adobe Experience League.īackorders allow your store to continue selling products after the quantity reaches zero, or is effectively out of stock. The information on this page is intended for Adobe Commerce 2.3 customers who are on an extended support contract. ![]()
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